| Innervisions Recovery Society Hannah House - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Adult Residential Care - 100 |
| Investigation Completed | December 01, 2022 |
| Reason for Investigation | - Physical facility, equipment & furnishings |
| Report of Findings |
|---|
| On November 21, 2022, Licensing received a complaint alleging concerns with the physical facility. The complainant provided the following details: - The facility has black mold on the ceilings of the third floor bathrooms - An aluminum gutter is hanging off the side of the roof - The ceiling is leaking on the third floor near the skylight window All areas of the complaint were thoroughly investigated. Evidence was received and reviewed from interviews, correspondence with the facility, and inspection. The following contraventions were determined: Residential Care Regulation - Section RCR 22(1)(b) - Maintenance |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 31290 - RCR s.22(1)(b) | A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair. Observation: A section of the gutter was observed to be detached from the side of the roof and left hanging off the side of the building, and the facility had a ceiling leak, as confirmed by a PIC who resided on the third floor. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
