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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
CRAU-AVYSGB

FACILITY NAME
13333 - 20th Avenue
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
0982205
FACILITY ADDRESS
13333 20th Ave
FACILITY PHONE
(604) 538-1635
CITY
Surrey
POSTAL CODE
V4A 1Z3
MANAGER
Barbara Coad

INSPECTION DATE
February 14, 2018
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
3.5
ARRIVAL
10:00 AM
DEPARTURE
01:30 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# CHILDREN ENROLLED
4

Introduction

An unscheduled routine inspection was completed with the Program Coordinator (for whom the change of manager documentation is forthcoming) and the Manager of Home Living to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulation (RCR), and the relevant Director of Licensing Standards of Practice (DLSP). Evidence for this report was based on the Licensing Officer's observations, review of the facility records, and information provided by the facility staff at the time of inspection.

The following areas were reviewed:

* Licensing

* Physical facility

* Staffing

* Policies and procedures

* Care and supervision

* Hygiene and Communicable disease control

* Medication

* Nutrition and Food Services

* Program

* Records and reporting

As part of this routine inspection, a facility risk assessment tool is completed and a copy is provided. The risk assessment includes non-compliance identified during the routine inspection, and a 3 year "historical" review of the facility's compliance and operation.

Please visit the Community Care Facilities Licensing (CCFL) website at http://www.fraserhealth.ca/health-info/health-topics/residential-care-licensing/ for:

* Additional resources, and

* Links to the legislation (CCALA and RCR)

Contraventions
Previous Inspection - Not Applicable
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
LICENSING: 30240 - RCR s.61 - A licensee must regularly monitor the physical environment of the community care facility, and the care and services provided by it, to ensure that the requirements of the Act and this regulation are being met.
Observation: A random review of one person in care records/care plan on the computerized system indicated the screening form to when to get a Dietitian involved is dated May 2016.
Corrective Action(s): Please ensure documents are reviewed and/or revised on a regular basis where required.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

STAFFING: 32100 - RCR s.40(1)(a) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection (2) to ensure that the employee (a) continues to meet the requirements of this regulation.
Observation: In review of the computerized staffing program, and a random review of 1 staff's documentation the last performance appraisal was completed in the year 2016.
Corrective Action(s): Please ensure performance appraisals are completed on a regular basis.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

STAFFING: 32110 - RCR s.40(1)(b) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection (2) to ensure that the employee (b) demonstrates the competence required for the duties to which the employee is assigned.
Observation: As per section 40 (1)(a) of the Residential Care Regulation.
Corrective Action(s): As above.
Date to be Corrected: As above.

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: A random review of the medication administration records and medication cupboard indicated that a PRN (As needed) medication did not have the result/effect noted on the back of the medication administration record (The specific date, medication, person in care involved, etc) was provided to the Program Coordinator for follow-up.
Corrective Action(s): Please ensure all staff comply with the policies and procedures of the medication safety and advisory committee.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: Fire drills are completed on a monthly basis, however no drills noted for February and March 2017. The Manager will follow-up this and get back to the writer as to how this will be addressed moving forward.
Corrective Action(s): Please ensure all staff implement policies and procedures as required.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

CARE AND/OR SUPERVISION: 34760 - RCR s.81(4)(b)(ii) - A licensee must ensure that (b) each care plan is reviewed and, if necessary, modified (ii) if there is no substantial change in the circumstances of the person in care, at least once each year to ensure it continues to meet the needs and preferences, and is compatible with the abilities, of the person in care who is the subject of the care plan.
Observation: A random review of one person in care's records/care plan indicated their nutrition care plan summary refers to a next review date in 2016 as discussed with the Program Coordinator.
Corrective Action(s): Please ensure all care plans are reviewed once a year if there is no substanial change and if modified/updated if there is any change required as per the Residential Care Regulation.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.


Comments

Policies and Procedures:

The writer has been corresponding with the Director of Inclusion Living and will follow-up with this Director to see where things are at with review and/or revision of the required policies and procedures required by the residential care regulation.

Physical Plant:

Concrete pathway from 20th Avenue to 20A Avenue has a section of the pathway that is not level. The management has been in contact with BC Housing to address this and in the interim there is a red cone beside this unlevel area. Please continue to keep the writer updated until this issue is resolved. If issues arise with this unlevel area, please ensure appropriate measures are implemented to ensure the health and safety of all persons in care.

Nutrition Audits:

The Program Coordinator has completed a variety of audits. The Mealtime Checklist was also completed and the Program Coordinator will forward to the writer.

Care plans:

The house calendar on the computerized system for all the persons in care will be reviewed to ensure it is current. Please let the writer know when this is addressed.

Thank you for your time today to complete this inspection. If there are any questions related to this report, please contact your Licensing Officer.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Feb 28, 2018

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.