RECORDS AND REPORTING: 19330 - CCLR s.59(b) - In respect of a record referred to in this Division, a licensee must (b) keep a record other than one referred to in paragraph (a) in a place from which it can be retrieved within a reasonable time, on request.
Observation: Licensing was unable to review staff records as they were not accessible during the inspection.
Licensing discussed different ways to keep record of staff documentation.
Corrective Action(s): Please ensure records are available for review during an inspection.
Date to be Corrected: July 26, 2021
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