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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
NTJN-BHUQKC

FACILITY NAME
Brookside Lodge
SERVICE TYPES
130 Long Term Care
150 Acquired Injury
FACILITY LICENSE #
TGAL-9KZQCZ
FACILITY ADDRESS
19550 Fraser Hwy
FACILITY PHONE
(604) 530-6595
CITY
Surrey
POSTAL CODE
V3S 6K5
MANAGER
Sue Griffin

INSPECTION DATE
November 07, 2019
ADDITIONAL INSP. DATE (multi-day)
November 12, 2019
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
8.5
ARRIVAL
10:30 AM
DEPARTURE
03:00 PM
ARRIVAL
10:00 AM
DEPARTURE
02:00 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An scheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
· Licensing
· Physical Facility
· Staffing
· Polices & Procedures
· Care & Supervision
· Hygiene and Communicable Disease Control
· Medication
· Nutrition and Food Services
· Program
· Records and Reporting
As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.
Visit the CCFL website at www.fraserhealth.ca/residentialcare for:
· Additional resources and
· Links to the Legislation (CCALA & RCR)
If you have any questions regarding this report, please feel free to the area Licensing Officer.

Contraventions
Previous Inspection - Contraventions observed on FIR #NTJN-B62QEU have been corrected.
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31860 - RCR s.69(3)(a) - A licensee must ensure that (a) all medications in the community care facility are safely and securely stored.
Observation: Inspection of the medication storage carts found that one medication cart was not being locked when staff walked away to administer medications (CORRECTED DURING INSPECTION).

Inspection of the tub/spa rooms found topical medications were left out and were not safely secured at all times.
Corrective Action(s): Ensure that medications are safely and securely stored at all times.
Date to be Corrected: December 16, 2019

STAFFING: 32100 - RCR s.40(1)(a) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection (2) to ensure that the employee (a) continues to meet the requirements of this regulation.
Observation: Review of the staff performance evaluations determined that 25% of staff need to have their reviews completed. Discussion with the Management determined that this would be completed by the end of February 2020.
Corrective Action(s): Ensure that employee files are completed.
Date to be Corrected: February 25, 2020

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: Review of the medications system found that staff were not following the medication safety and advisory committee (MSAC) policies and procedures for narcotic counts. It was also determined that staff were storing personal belongings in the medication rooms which does not comply with the facilities MSAC policies and procedures.
Corrective Action(s): Ensure that all employees comply with the policies and procedures of the MSAC.
Date to be Corrected: December 16, 2019

HYGIENE AND COMMUNICABLE DISEASE: 35030 - RCR s.54(1) - A licensee must establish a program to instruct, if necessary, and assist persons in care in maintaining health and hygiene.
Observation: Inspection of the tub/spa rooms determined that personal items were being left in the tub/spa rooms and were not labelled with individual person in care (PIC) names. Inspection of shared rooms determined that personal items were not labelled and were not being separated in the shared bathroom.
Corrective Action(s): Ensure that personal toiletries are labelled and separated with individual PIC's names.
Date to be Corrected: December 16, 2019

HYGIENE AND COMMUNICABLE DISEASE: 35040 - RCR s.63(1) - A licensee must ensure that all food is safely prepared, stored, served and handled.
Observation: Inspection of the small kitchens/servery found that baked goods were not labelled and dated. Discussion with staff determined that some servery staff will label the items after they are cold and others threw out the items at the end of day.

Review of the person in care fridges found that two fridges did not have temperature monitoring records.
Corrective Action(s): Ensure that all staff are consistent with their food service practice around baked goods.
Date to be Corrected: December 16, 2019


Comments

This LO and would like to thank the Executive Director and Director of Care for their time and assistance in completing this routine inspection.

This report was reviewed and discussed with on-site staff. A copy of this report was left at the facility.

Please contact your Licensing Officer if you have any questions or concerns regarding this inspection report.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Dec 16, 2019

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.