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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
CRAU-BYGTC3

FACILITY NAME
5960 Angus Place
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
0920058
FACILITY ADDRESS
5960 Angus Pl
FACILITY PHONE
(604) 576-0823
CITY
Surrey
POSTAL CODE
V3S 4W7
MANAGER
Amal Hana

INSPECTION DATE
February 22, 2021
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
3.17
ARRIVAL
09:30 AM
DEPARTURE
11:40 AM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE
4

Introduction

An unscheduled routine inspection was conducted in the presence of the Manager to assess compliance with the Community Care and Assisted Living Act (C.C.A.L.A.), the Residential Care Regulation (R.C.R.), and the relevant Director of Licensing Standards of Practice (D.L.S.P.). Evidence for this report was based on the licensing officer's observations, review of the facility records, and information provided by the facility staff at the time of inspection.

The following areas were reviewed:

- Licensing
- Physical Facility
- Staffing
- Policies and Procedures
- Care and Supervision
- Hygiene and Communicable Disease Control
- Medication
- Nutrition and Food Services
- Program
- Records and Reporting

As part of this routine inspection a facility risk assessment tool is completed and a copy is provided. The risk assessment includes non-compliance identified during the routine inspection, and a 3 year historical review of the facility's compliance and operation.

Visit the Community Care Facilities Licensing website at https://www.fraserhealth.ca/health-topics-a-to-z/residential-care-licensing#.W2CWtTpKipp for:

- Additional resources, and
- Links to the legislation (CCALA and RCR).

Contraventions
Previous Inspection - Not Applicable
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: A review of the physical plant (building inside and outside), for example indicated the outside of the door (near the bottom) before entering the tub room noted with black scuff marks and on another bedroom door as discussed with the Manager.
Corrective Action(s): Please complete a thorough review of the building inside and outside and please ensure you are ensuring all rooms and commons areas are maintained in a good state of repair.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31860 - RCR s.69(3)(a) - A licensee must ensure that (a) all medications in the community care facility are safely and securely stored.
Observation: In the office is a brand new mini fridge noted with medications inside (as the Manager advised the writer) and the plan is to install a lock on the fridge to ensure medications are safely and securely stored.
Corrective Action(s): Please ensure all medications in the community care facility are safely and securely stored.
Date to be Corrected: Please provide a written response as per the timeline noted in this report.

POLICIES AND PROCEDURES: 33230 - RCR s.85(1)(b) - A licensee must do all of the following: (b) review and, if necessary, revise the policies and procedures at least once each year.
Observation: A random review of the policies and procedures required by the Residential Care Regulation indicated for example the Incident Reporting policy under the catergory "Risk Management" was noted with a date for review/revision from October 2019.
Corrective Action(s): Please ensure all the required policies and procedures required by the Residential Care Regulation are reviewed and/or revised once a year. For the remainder of the policies and procedures, please ensure there is a system in-place for review and/or revision.
Date to be Corrected: Please provide a written response by the timeline noted in this report.

CARE AND/OR SUPERVISION: 34760 - RCR s.81(4)(b)(ii) - A licensee must ensure that (b) each care plan is reviewed and, if necessary, modified (ii) if there is no substantial change in the circumstances of the person in care, at least once each year to ensure it continues to meet the needs and preferences, and is compatible with the abilities, of the person in care who is the subject of the care plan.
Observation: A random review of the care planning system indicated that a oral/dental care plan is not current (To be reviewed from April 2020).
Corrective Action(s): Please ensure all care plans are reviewed and if necessary, modified if there is no substantial change in the circumstances of the person in care.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

RECORDS AND REPORTING: 39320 - RCR s.83(4)(a) - Subject to subsection (5), a licensee, other than a licensee who provides a type of care described as Hospice, must (a) ensure that each person in care is weighed at least once each month.
Observation: A random review of the care planning system indicated a weight was not recorded for a particular month for a person in care (Specifics provided to the Manager during the routine inspection).
Corrective Action(s): Please ensure that all persons in care are weighed once a month (If there are reasons that a weight can't be taken due to for example, weigh scale not working, etc, then please ensure this is documented accordingly).
Date to be Corrected: Please provide a written response by the timeline noted in this report.

RECORDS AND REPORTING: 39380 - RCR s.84(e) - If a person in care is restrained, a licensee must ensure that the following information is recorded in the care plan of the person in care: (e) the result of any reassessment of the use of the restraint.
Observation: A review of restraints documentation and discussion with the Manager indicated the restraints documentation is to be reviewed every 6 months. Restraint documentation was not being reviewed every 6 months and signed off by the applicable individuals as discussed with the Manager at the time of the routine inspection (Specifics provided at the time of the routine inspection).
Corrective Action(s): Please ensure as per section 84(e) of the Residential Care Regulation is followed and implemented as required.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.


Comments

Emergency phone number:

- A review of the emergency phone numbers shown by the Manager on the computer indicated the writer's name and contact information is still noted. The writer emailed to the Manager on February 22, 2021 the current Licensing Officer's name and contact information including who is covering for the designated Licensing Officer is away.

Due to the Covid-19 pandemic, the findings were reviewed with the Manager at the time of the inspection. This inspection report, and risk assessment was written off-site and then emailed on February 22, 2021 to the Manager for review and to finalize the report and risk assessment once they were in agreement to the wording. As a result of the pandemic, signature for the Manager is not included. If there are further questions related to this routine inspection, please contact the Licensing Officer that completed the routine inspection.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Mar 01, 2021

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.