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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
JMEA-C9BS5H

FACILITY NAME
12698 - 25th Avenue
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
0904182
FACILITY ADDRESS
12698 25th Ave
FACILITY PHONE
(604) 535-2514
CITY
Surrey
POSTAL CODE
V4A 2K4
MANAGER
Kawaldeep Bal

INSPECTION DATE
December 02, 2021
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
3
ARRIVAL
09:00 AM
DEPARTURE
12:00 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE
5

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.

The following areas were reviewed:
· Licensing
· Physical Facility
· Staffing
· Polices & Procedures
· Care & Supervision
· Hygiene and Communicable Disease Control
· Medication
· Nutrition and Food Services
· Program
· Records and Reporting
·
As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.

Visit the CCFL website at https://www.fraserhealth.ca/residentialcare for:
· Additional resources and
· Links to the Legislation (CCALA & RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
STAFFING: 32100 - RCR s.40(1)(a) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection 40(2) to ensure that the employee (a) continues to meet the requirements of this regulation.
Observation: (REPEAT CONTRAVENTION) A review of 3 staff files indicated that the performance appraisals are not current. The staffing checklist on the computer indicated that the next evaluation due for a staff was in 2018. The manager confirmed that facility policy states that staff appraisals are completed annually for the site and would have a plan going forward to address this.
Corrective Action(s): Ensure performance appraisals are completed regularly.
Date to be Corrected: January 2, 2022

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: Review of 3 out of 5 person in cares medication administration records indicated that 5 regular medications had not been signed for the month of November. The manager confirms that the medications were given and that the staff had forgotten to sign the MARS. The manager confirms the facility will have a process in place to audit the MARS going forward.
Corrective Action(s): A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Date to be Corrected: January 2, 2022

POLICIES AND PROCEDURES: 33180 - RCR s.74(1)(b)(ii) - Subject to subsection 74(2), a licensee may restrain a person in care (b) if there is agreement to the use of a restraint given in writing by both (ii) the medical practitioner or nurse practitioner responsible for the health of the person in care.
Observation: 2 out of 5 persons in care was observed with a lap belt. As a lap belt is classified as a restraint, it would need to be reviewed by a medical practitioner. There was no documentation found in the person in cares care plan to confirm this review had taken place. Further review of the sites restraint policy directed that the restraint must be reviewed by the medical practitioner and this would be a contravention to section RCR 85(1)(d).
Corrective Action(s): Ensure there is an agreement to the use of the restraint given in writing by the medical practitioner or nurse practitioner responsible for the health of the person in care.
Date to be Corrected: January 2, 2022

RECORDS AND REPORTING: 39320 - RCR s.83(4)(a) - Subject to subsection 83(5), a licensee, other than a licensee who provides a type of care described as Hospice, must (a) ensure that each person in care is weighed at least once each month.
Observation: Review of 5 out of 5 persons in care determined that 1 PIC's weight had not been taken in the month of November and no documentation provided to explain why the weight was missing. Further discussion with the manager determined that the staff had been off on vacation.
Corrective Action(s): A licensee who provides a type of care must ensure that weights are taken at least once a month or provide a reason why the weight could not be obtained.
Date to be Corrected: January 2, 2022


Comments

I would like to thank the team for their time and assistance in the completing this inspection. If you have any questions related to this report please feel free to contact me.
Due to infection control practices in place related to COVID-19 prevention, this report was written off-site and is therefore unsigned. The report was reviewed with facility leadership and an email copy was provided.
Please submit a written response by January 2, 2022 indicating the corrective action taken and/or timeline and plan for compliance with legislative requirements.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Jan 02, 2022

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.