| CEFA South Delta - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | December 30, 2022 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Licensing received a complaint on October 25, 2022, regarding Care and Supervision, Nutritiuon and Food Services, Hygiene and Communicable Disease Control and Records and Reporting. The following information was provided: - Manager screams at children - Children are denied water when they ask for it - Children are not provided toilet paper - Staff are not trained in the care of a child requiring extra support - A care plan is not in place for a child All areas of the complaint were investigated. Licensing determined the following contraventions: - Child Care Licensing Regulation (CCLR) S. 52(1)(b) - CCLR S. 58(1)(b) |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 19220 - CCLR s.58(1)(b) | A licensee must keep, for each child requiring extra support, a current care plan showing the following information: (b) the courses of action recommended by health care professionals to address the needs of the child requiring extra support. Observation: A care plan was in place but it did not address the special training, considerations, and directions regarding a therapeutic diet given to a child while in care. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Licensee has addressed some contraventions. Corrective action plan required to be submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Confirmation of care plan developed |
