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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
JBAY-BYBM99

FACILITY NAME
Fletcher 1
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
1081368
FACILITY ADDRESS
12062 Fletcher St
FACILITY PHONE
(604) 463-7118
CITY
Maple Ridge
POSTAL CODE
V2X 6K9
MANAGER
Veerinder Mann

INSPECTION DATE
February 16, 2021
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4.5
ARRIVAL
09:30 AM
DEPARTURE
02:00 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE
4

Introduction

An unscheduled routine inspection was completed to assess compliance with the: Community Care and Assisted Living Act (CCALA), the Residential Care Regulation (RCR), and the relevant Director of Licensing Standards of Practice (DOLSOP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.

Care systems reviewed during inspections include:

Licensing
Physical Facility
Staffing
Policies and Procedures
Care and Supervision
Hygiene and Communicable Disease Control
Medication
Nutrition and Food Services
Program
Records & Reporting

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.

Visit the CCFL website at www.fraserhealth.ca/residentialcare for additional resources and links to the legislation (CCALA & RCR).

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: Inspection of the physical facility found that an electric baseboard heater in the family room was missing its front cover. Additionally, in one PIC's room, there was a blind on a French door that had a broken valence that requires repair, replacement or removal.
Corrective Action(s): Ensure that all rooms and common areas are maintained in a good state of repair.
Date to be Corrected: March 17, 2021

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31300 - RCR s.22(1)(c) - A licensee must ensure that all rooms and common areas are (c) maintained in a safe and clean condition.
Observation: Above a PIC's bed, there were multiple pictures framed in glass which is a safety concern if they were to fall on the PIC while in bed.
Corrective Action(s): Ensure that all rooms and common areas are maintained in a safe condition.
Date to be Corrected: As soon as possible

POLICIES AND PROCEDURES: 33140 - RCR s.68(3)(b)(i) - The medication safety and advisory committee must establish and review as required (b) policies and procedures in respect of (i) the safe and effective storage, handling and administration of the person in care's medications, in compliance with the Pharmacy Operations and Drug Scheduling Act.
Observation: A review of the facility's Medication Safety and Advisory Committee (MSAC) meeting minutes showed that the last recorded MSAC meeting occurred on March 7, 2019.
Corrective Action(s): Ensure that the MSAC meets at least one per year so that the pharmacist can visit and audit the medication room in order to ensure that medications are safely and effectively stored, medication policy and procedures are reviewed, and so that any medication errors can reviewed by the supervising pharmacist.
Date to be Corrected: March 31, 2021

POLICIES AND PROCEDURES: 33220 - RCR s.85(1)(a) - A licensee must do all of the following: (a) have written policies and procedures for the purposes of guiding staff in all matters relating to the care and supervision of persons in care.
Observation: It was observed that electronic surveillance is being used to monitor a PIC when in bed. When asked if there was a policy in place to guide staff around how and when to use this equipment, facility management relayed that there is no written policy in place.
Corrective Action(s): Ensure that there is a written policy in place to guide staff regarding the use of electronic surveillance relating to the care and supervision of persons in care. The licensee must ensure that this policy complies with RCR 19 (3) which states that "the licensee must display in a prominent place notice that electronic surveillance is being used."
Date to be Corrected: March 3, 2021

POLICIES AND PROCEDURES: 33230 - RCR s.85(1)(b) - A licensee must do all of the following: (b) review and, if necessary, revise the policies and procedures at least once each year.
Observation: A review of the facility's policies and procedures found that there was no record of policies being reviewed since 2017. It was observed that the facility's smoking policy did not include information addressing the use of marijuana or vapor products.
Corrective Action(s): Ensure that facility policies and procedures are reviewed and, if necessary revised, at least once each year.
Date to be Corrected: March 17, 2021


Comments

This inspection was completed with the facility manager.

Please submit a written response by February 24, 2021 indicating the corrective action taken and/or timeline and plan for compliance with legislative requirements.

Licensing officer completed a COVID-19 Prevention Checklist with the site and provided the facility with a blank copy of the checklist to support the facility's COVID-19 readiness.

This inspection report was not signed by the facility manger as it was reviewed with the manager over the telephone and sent via email to the site to reduce the amount of time the licensing officers had to spend on site as per COVID-19 prevention measures.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Feb 24, 2021

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Click here for a description of each "Category" of violation displayed.