| Forest Grove Childcare Centre - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | November 29, 2021 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Licensing received a complaint on November 26, 2021, regarding care and supervision and the physical facility. The following concerns were alleged: -The temperature in the facility is too cold. -Staff use candy at drop off time as a bribe to get children to come into the daycare All areas of the complaint were fully investigated. Evidence was collected through interviews and a review of documentation. Licensing determined the following contravention: -Child Care Licensing Regulation Section 13(1)(a) Environment -Chid Care Licensing Regulation Section 19(4) Character and skill requirements -Child Care Licensing Regulation Section 39(1) Continuous supervision required |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 12140 - CCLR s.19(4)(a) | A licensee must not employ a person in a community care facility as (a) an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the system maintained by the early childhood educator registry. (Educator or assistant certificate validation) Observation: Proof of validation was not available for the managers ECE certificate. Corrective action: Corrective action required. |
| 14060 - CCLR s.39(1) | A licensee must ensure that children are supervised at all times by a person who is an educator, an assistant or a responsible adult. Observation: Children in the Group Child Care (30 Months to School Age) program were not supervised and the manager was unaware that the Licensing Officer had entered the program. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on December 15, 2021. |
