| Greenfield Child Care Center - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | February 05, 2020 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| On December 2, 2019, Licensing received a concern regarding care and supervision. The complainant provided the following details: - A child was not picked up from school - A staff used inappropriate guidance All areas of the complaint were fully investigated. Evidence was obtained from a variety of sources, including interviews and facility records. Licensing deternined the following contraventions: - Child Care Licensing Regulation section 56(1)(d) - CCLR section 34(2)(b) - CCLR section 55(2)(a) |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 13060 - CCLR s.56(1)(d) | A licensee must keep current records of each of the following: (d) written policies and procedures that are intended to guide employees in the care and supervision of children. Observation: Licensee does not have a clear written policy guiding staff when picking up children from school. Corrective action: Corrective action required. |
| 14030 - CCLR s.34(2)(b) | Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E. Observation: Licensing determined there were unqualified staff working alone with children. Corrective action: Corrective action required. |
| 19030 - CCLR s.55(2)(a) | A licensee must notify the medical health officer within 24 hours after (a) a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee. Observation: An incident that child may have been involved in according to Schedule H was not reported to Licensing. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on February 18, 2020. |
