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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
WBET-BZ2RFT

FACILITY NAME
Brightstart Children's Academy Ltd
SERVICE TYPES
301 Group Child Care (under 36 months)
302 Group Child Care (30 months to school age)
303 Preschool (30 months to school age)
305 Group Child Care (School Age)
FACILITY LICENSE #
MGEN-7NZQZD
FACILITY ADDRESS
1141 Riverwood Gate
FACILITY PHONE
(778) 285-8535
CITY
Port Coquitlam
POSTAL CODE
V3B 8A2
MANAGER
Veronica Rivera

INSPECTION DATE
March 12, 2021
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
3
ARRIVAL
08:30 AM
DEPARTURE
11:30 AM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Child Care Licensing Regulation (CCLR) and the relevant Director of Licensing Standards of Practice (DOLSP). All areas of the facility were inspected for compliance.

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 11010 - CCLR s.13(1) - A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.
Observation: The door to the electrical room was open during this inspection in the toddler room. Staff said they were using cleaning equipment stored in this room and the door is usually closed. Staff closed the door during the inspection. A water fountain is accessible to children in the school age/preschool room.To stop the spread of infection children should not have access to this.
Corrective Action(s): Please make sure the door to the electrical room is closed at all times so ensure children do not access this room and that children do not have access to the water fountain.
Date to be Corrected:

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 11080 - CCLR s.15(1)(a) - A licensee must supply equipment, furniture and supplies that are (a) of sturdy and safe construction, easy to clean and free from hazards.
Observation: The change mat in the infant program is cracked exposing foam and cannot be adequately sanitized. Staff stated that a new change mat will be brought to the facility today.
Corrective Action(s): Please make sure foam is not exposed on change mats.
Date to be Corrected: March 15, 2021

STAFFING: 12040 - CCLR s.19(1)(a) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.
Observation: Four staff files were reviewed. Criminal record checks for three staff were from other programs and had not been obtained through the Criminal Record Review Sharing Program (CRRSP).
Corrective Action(s): Please ensure that all criminal record checks from other programs are obtained through the CRRSP.
Date to be Corrected: March 26, 2021

STAFFING: 12050 - CCLR s.19(1)(b) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person.
Observation: Four staff files were reviewed There was no evidence of references being verified in any of the files.
Corrective Action(s): Please ensure all staff references are verified and proof of verification is available.
Date to be Corrected: March 2, 2021

STAFFING: 12130 - CCLR s.19(3) - Without limiting subsection (2), if the duties of an employee include care for a child who requires extra support, a licensee must ensure that the employee has the training and experience and demonstrates the skills necessary to care for that child.
Observation: One staff person is employed to provide 1:1 support for a child with extra needs. There is no evidence in the staff file that this person has the training or experience to work with the child.
Corrective Action(s): Please ensure that all support staff have the training and experience to work with children they are supporting and that evidence of this is available in the staff file.
Date to be Corrected: March 26, 2021

CARE AND/OR SUPERVISION: 14030 - CCLR s.34(2)(b) - Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.
Observation (CORRECTED DURING INSPECTION): At the time of this inspection there were 11 children, 1 infant toddler educator and one ECE Assistant present in the infant room. Staffing in the room did not meet the requirements of Schedule E. Staff stated that they were calling a staff from another program to come to the room and this staff arrived while the Licensing Officer was in the room.
Corrective Action(s): Please make sure that staffing always meets the requirements of CCLR Schedule E.
Date to be Corrected:

RECORDS AND REPORTING: 19220 - CCLR s.58(1)(b) - A licensee must keep, for each child requiring extra support, a current care plan showing the following information: (b) the courses of action recommended by health care professionals to address the needs of the child requiring extra support.
Observation: Two care plans do not have clear instructions so staff can adequately follow the care plan.
Corrective Action(s): Please ensure all care plans have clear instructions to guide staff actions when working with a child who requires extra support.
Date to be Corrected: March 2, 2021

RECORDS AND REPORTING: 19230 - CCLR s.58(1)(c)(i) - A licensee must keep, for each child requiring extra support, a current care plan showing the following information: (c) the resources to be made available to the child requiring extra support by the licensee, including (i) any adaptation of the community care facility necessary to ensure the child's safety or comfort.
Observation: Medication required for two children had expired.
Corrective Action(s): Please make sure medication with a current expiry date is available as required by care plans.
Date to be Corrected: March 26, 2021

RECORDS AND REPORTING: 19260 - CCLR s.58(2)(b) - The licensee must (b) review the care plan at least once each year with a parent of the child requiring extra support and any person requested by the parent.
Observation: Four care plans had not been reviewed in the past 12 months.
Corrective Action(s): To ensure care plans contain current information please ensure they are reviewed a minimum of once ever 12 months.
Date to be Corrected: March 16, 2021


Comments

Summary of Inspection
At the inspection dated March 12, 2021 there were 55 children and 14 staff present. At this inspection the above noted contraventions were identified. The Licensee is required to submit a written response to the Licensing Officer stating how the contraventions have been addressed. As part of this routine inspection a facility risk assessment tool is completed and a copy is provided. A copy of this inspection report and the facility risk assessment tool were sent to the facility by email.
The following recommendations were provided:
Review the facility systems that are in place for children's care plans.
Visit the CCFL website at www.fraserhealth.ca/childcare for additional resources and links to the Legislation (CCALA and CCLR).

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Mar 26, 2021

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Click here for a description of each "Category" of violation displayed.