| Jessie's Tots Educare Centre B - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | October 07, 2019 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| On August 7th, 2019, Community Care Facilities Licensing received a concern regarding care and supervision. The following details were provided: - inappropriate guidance and harmful actions towards children All areas of the complaint were fully investigated. Evidence was obtained through interviews, and a facility file review. Licensing determined the following contraventions: - Child Care Licensing Regulation (CCLR) section 19(1)(b) Character and skill requirements - CCLR section 19(1)(c) Character and skill requirements - CCLR section 19(4)(a) Character and skill requirements - CCLR section 51(1)(a) Behavioural guidance - CCLR section 56(1)(b) Community care facility records and policies |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 12050 - CCLR s.19(1)(b) | A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (b) character references in respect of the person. Observation: Incomplete staff records (references). Corrective action: Corrective action plan required. To be corrected by: 23 August 2019 |
| 12060 - CCLR s.19(1)(c) | A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (c) a record of the person's work history. Observation: Incomplete staff records (work history). Corrective action: Corrective action plan required. To be corrected by: 23 August 2019 |
| 12140 - CCLR s.19(4)(a) | A licensee must not employ a person in a community care facility as (a) an educator or an assistant unless the person holds a certificate issued under Division 2 [Employee Qualifications], which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry, Observation: ECE certificates not verified. Corrective action: Corrective action plan required. To be corrected by: 23 August 2019 |
| 12430 - CCLR s.56(1)(b) | A licensee must keep current records of each of the following: (b) for each employee, the records required under section 19 (1) [character and skill requirements]. Observation: Incomplete staff record (No criminal record check for this facility). Corrective action: Corrective action plan required. To be corrected by: 23 August 2019 |
| 14220 - CCLR s.51(1)(a) | A licensee must (a) ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance. Observation: Inappropriate guidance strategy used. Corrective action: Corrective action plan required. To be corrected by: 23 August 2019 |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. - Resources provided. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on December 30, 2019. |
