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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
SMIA-CUTP8U

FACILITY NAME
Caring Hearts Child Care
SERVICE TYPES
302 Group Child Care (30 months to school age)
FACILITY LICENSE #
LOLA-9YQV9D
FACILITY ADDRESS
100 - 1278 Confederation Dr
FACILITY PHONE
(604) 942-2118
CITY
Port Coquitlam
POSTAL CODE
V3C 2W2
MANAGER
Susan Penner

INSPECTION DATE
August 18, 2023
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
2.58
ARRIVAL
09:45 AM
DEPARTURE
12:30 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE
15

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Child Care Licensing Regulation (CCLR) and the relevant Director of Licensing Standards of Practice (DOLSP). All areas of the facility were inspected for compliance.

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
LICENSING: 10050 - CCLR s.11(1) - A licensee must display in a prominent place in the community care facility both the licence, including any terms or conditions of the licence, and the name of the manager.
Observation (CORRECTED DURING INSPECTION): During inspection licensing observed that Manager's name was not posted in the facility. This was corrected during the inspection.This is a repeat contravention from # SMIA-C4EQU2 dated 25 June 2021.
Corrective Action(s): Please ensure that managers name is posted in a visible location in the facility.
Date to be Corrected: 18 August 2023

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 11010 - CCLR s.13(1) - A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.
Observation (CORRECTED DURING INSPECTION): The fridge temperature was measured at 6.9 degrees Celsius
Corrective Action(s): Please ensure that the fridge temperature is kept between 0-4 degrees Celsius for safe food storage.Manager corrected this during inspection.
Date to be Corrected: 18 August 2023

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 11020 - CCLR s.13(2) - A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance.
Observation: During inspection Licensing observed :
-There are various sections of the wall where the paint has started to peel.
-Throughout the facility the lower sections of the walls and cupboard surface area at children level are in need of cleaning.
-In the bathroom the baseboards had excessive build up of dust particles and the lower wall area had visible dirt and water stains
-Lids of the garbage cans in the classroom had dried up food substances and stains on them
-Few bins used for toys have a build up of dust and dirt particles in them.
- Coils inside one of the baseboard heater is accessible to the children. Licensing was concerned that children can get hurt if they put their hands inside it.
Maintaining a general cleanliness of the facility was discussed with the Manager.

Corrective Action(s): Please ensure facility is clean and in good repair.
Date to be Corrected: 21 August 2023

STAFFING: 12040 - CCLR s.19(1)(a) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.
Observation: Licensing reviewed 4 staff files and 1 staff file contained a valid criminal record clearance letter addressed to another agency.
Corrective Action(s): Please ensure all criminal record checks from another facility are obtained through the sharing program of the Criminal Record Review Agency.
Date to be Corrected: 25 August 2023

STAFFING: 12090 - CCLR s.19(1)(f) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (f) evidence that the person has complied with the Province's immunization and tuberculosis control programs.
Observation (CORRECTED DURING INSPECTION): Immunization status was not obtained for one staff. Manager obtained this from the staff during inspection.
Corrective Action(s): Please ensure that all staff files are complete before they begin work.
Date to be Corrected: 21 August 2023

POLICIES AND PROCEDURES: 13020 - CCLR s.22(1)(b) - A licensee must: (b) have an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.
Observation: On inspection the Licensing Officer observed expired food & water in the emergency supply kit and not enough supplies for 72 hours.This is a repeat contravention from routine inspection # SMIA-C4EQU2 dated 25 June 2021 and # SMIA-CGXLFN dated 2 Aug 2022.
Corrective Action(s): Please ensure there are enough emergency supplies for all children for up to 72 hours and that all supplies have a current expiration date.
Date to be Corrected: 25 August 2023

RECORDS AND REPORTING: 19070 - CCLR s.57(2)(a) - A licensee must keep, for each child, a record showing the following information: (a) name, sex, date of birth, medical insurance plan number and immunization status.
Observation: Files of 5 children were reviewed. Immunization status of one child was missing.
Corrective Action(s): Please ensure children's files are complete before they start attending the program.
Date to be Corrected: 21 August 2023

RECORDS AND REPORTING: 19190 - CCLR s.57(3)(a) - A licensee must have in writing from a parent, and maintain at the community care facility, consent (a) to call a medical practitioner or ambulance in case of accident or illness if the parent cannot immediately be reached.
Observation: 5 Children's files were reviewed and one child's file was missing consent to call a medical practitioner or an ambulance in case of accident if the parent cannot be reached immediately.
Corrective Action(s): Please ensure children's files are complete before they start attending the program
Date to be Corrected: 18 August 2023


Comments

At the inspection dated August 18, 2023, there were fifteen children, three staff and the manager present. At this inspection the above noted contravention was identified. Licensing conducted a walk-through of the entire facility. The Manager will take action to bring the facility into compliance and provide a written response to the Licensing Officer by August 21, 2023 stating how the identified contraventions will be addressed to ensure year-round compliance. The Licensing Officer will review the response. As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy is provided.

The following were discussed with the Manager:
Even distribution and replenishing of mulch in the outdoor play area
Training of staff with any updates to children care plan
Having a regular laundry schedule for soiled damp hand cloth towels to prevent development of odours and mold growth

The following resources were provided:
Health LinkBC Bulletin- Anaphylaxis & Allergy Aware Child Care
Bulletin- Sink method -4 steps of dishwashing
CCFLBulletin - Child Care Facilities & Heat
HealthLinkBC- Safety for Infants & Young Children During Extreme Heat
The inspection report was written on-site and details were reviewed with the Manager prior to writing the report. A copy of the follow up to routine inspection report and risk assessment is provided to the manager at this inspection.
Visit the CCFL website at www.fraserhealth.ca/childcare for additional resources, and links to the Legislation (CCALA and CCLR).

Action Required by Licensee/ManagerAction Required by Licensing Staff
No action requiredNo action required

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Click here for a description of each "Category" of violation displayed.