| KidZrock @ Latimer Road - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | December 16, 2022 |
| Reason for Investigation | - Staffing - Care and supervision - Hygiene & communicable disease control - Medication - Records and reporting |
| Report of Findings |
|---|
| Licensing received a complaint on December 12, 2022, alleging concerns regarding Records and Reporting, Care and Supervision, Staffing and Physical Facility, Equipment and Furnishing. The following concerns were raised: - Children attending the program without required records - A child with a severe allergy attends the program without a care plan or medication - Program exceeds maximum group size - A staff without first aid cares for children alone - Fire drills not practiced - Rodent activity and children’s materials not cleaned prior to use - Food provided in emergency supplies contains an ingredient which a child attending the program is severely allergic - An emergency exit is blocked All areas of the complaint were fully investigated. Evidence was collected through a physical inspection of the facility, a review of children's and staff records in addition to interviewing the manager and three staff. Licensing determined the following contravention: Child Care Licensing Regulation Sec 22(2)(b) Child Care Licensing Regulation Sec 19(1)(a) |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 12040 - CCLR s.19(1)(a) | A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person. Observation: Licensing determined a staff did not have a valid CRC. Corrective action: Corrective action required. |
| 12190 - CCLR s.22(2)(b) | A licensee must ensure that each employee (b) practices implementing the fire drill system at least once each month. Observation: Licensing determined fire drills were not practiced according to legislative requirements. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. |
