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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
AKUR-BL3SDP

FACILITY NAME
Shaw House
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
1081611
FACILITY ADDRESS
560 Shaw Ave
FACILITY PHONE
(604) 931-5603
CITY
Coquitlam
POSTAL CODE
V3K 2R1
MANAGER
Clarissa Gamboa

INSPECTION DATE
January 22, 2020
ADDITIONAL INSP. DATE (multi-day)
January 23, 2020
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
3.5
ARRIVAL
02:00 PM
DEPARTURE
04:00 PM
ARRIVAL
09:30 AM
DEPARTURE
11:00 AM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulations (RCR) and the relevant Director of Licensing Standards of Practice (DOLSOP). Evidence for this report was based on the licensing officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.

The following areas were reviewed:
· Licensing · Hygiene and Communicable Disease Control
· Physical Facility · Medication
· Staffing · Nutrition and Food Services
· Policies and Procedures · Program
· Care and Supervision · Records and Reporting

As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection, and a 3 year ‘historical’ review of the facility’s compliance and operation.

Visit the CCFL website at www.fraserhealth.ca/residentialcare for:
· Additional resources, and
· Links to the Legislation (CCALA and RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31260 - RCR s.21(c) - A licensee must ensure that all furniture and equipment for use by persons in care (c) are maintained in a good state of repair.
Observation: Upon observation of the physical facility it was noted that dishwasher was not operational and had old soap and dishes loaded.
Corrective Action(s): Please ensure that dishwasher is operational so that proper cleaning and sanitization is maintained for kitchen utensils
Date to be Corrected: February 14th, 2020

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: Upon inspection of the physical facility it was noted that 4 PICs' (Person in Care) bedroom doors had many scratches on the paint. There were paint peel off observed on the walls of common areas as well.
Corrective Action(s): Ensure that rooms and common areas are maintained in good state of repair.
Date to be Corrected: February 14th, 2020

POLICIES AND PROCEDURES: 33170 - RCR s.74(1)(b)(i) - Subject to subsection (2), a licensee may restrain a person in care (b) if there is agreement to the use of a restraint given in writing by both (i) the person in care, the parent or representative of the person in care or the relative who is closest to and actively involved in the life of the person in care.
Observation: Restraints are used for preventative measures to ensure PIC’s safety. No PIC consents were found on file.
Corrective Action(s): Please ensure that the agreement(s) for the use of restraint is signed by the PIC or the relative who is closest to and involved in the life of the person in care
Date to be Corrected: February 14th 2020

POLICIES AND PROCEDURES: 33180 - RCR s.74(1)(b)(ii) - Subject to subsection (2), a licensee may restrain a person in care (b) if there is agreement to the use of a restraint given in writing by both (ii) the medical practitioner or nurse practitioner responsible for the health of the person in care.
Observation: : No Physician or Nurse practitioner approval is in place for the restraints.
Corrective Action(s): Ensure that for PIC’s who need on-going restraint have the agreement for the use of restraint signed by the medical practitioner or nurse practitioner responsible for the health of the person in care
Date to be Corrected: February 14th, 2020

CARE AND/OR SUPERVISION: 34740 - RCR s.81(4)(a) - A licensee must ensure that (a) the implementation of each care plan is monitored on a regular basis to ensure proper implementation.
Observation: Upon observation of 3 PIC files, it was noted that 1 PIC had major recreational activity listed as music but this was not evidenced in the monthly activity plan and there was no activity planned for Thursdays and Fridays for the entire month of January for the same PIC. Per Manager plan is ready with HSCL.
Corrective Action(s): Please ensure that care plan is monitored and implemented properly by staff.
Date to be Corrected: February 14th, 2020

CARE AND/OR SUPERVISION: 34760 - RCR s.81(4)(b)(ii) - A licensee must ensure that (b) each care plan is reviewed and, if necessary, modified (ii) if there is no substantial change in the circumstances of the person in care, at least once each year to ensure it continues to meet the needs and preferences, and is compatible with the abilities, of the person in care who is the subject of the care plan.
Observation: 3 PICs file review found that Personal Care Plan documents were not reviewed annually. Per Manager the plan is revised but still with HSCL.
Corrective Action(s): Please ensure that personal care plans are reviewed annually and is current.
Date to be Corrected: February 14th, 2020.

HYGIENE AND COMMUNICABLE DISEASE: 35040 - RCR s.63(1) - A licensee must ensure that all food is safely prepared, stored, served and handled.
Observation (CORRECTED DURING INSPECTION): It was observed that a bag containing edible food was stored on the floor of the pantry closet across the kitchen entrance.
Corrective Action(s): Please ensure that food items are safely stored on the shelves
Date to be Corrected:

NUTRITION AND FOOD SERVICES: 37090 - RCR s.62(2)(d) - A licensee must ensure that each menu provides (d) for substitutions to be made that are from the same food group and have a similar nutritional value.
Observation: Observation of the substitution list found that menu substituted twice were not from same food group
Corrective Action(s): Ensure that all menu substitution is documented clearly identifying the similar food groups.
Date to be Corrected: February 14th, 2020


Comments

The Licensing Officer (LO) would like to thank the Manager and staff Gina for their time and assistance in completing this routine inspection.
This report was reviewed and discussed with manager and Senior Manager. A copy of this report was left at the facility.
Please contact your Licensing Officer if you have any questions or concerns regarding this inspection report.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Feb 14, 2020

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.