Little Koala Montessori Academy - Abbotsford - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedDecember 06, 2023
Reason for Investigation - Care and supervision
Report of Findings
Community Care Facilities Licensing received a complaint on November 29, 2023 regarding care and supervision.  
 
All areas of the complaint were fully investigated. Evidence was gathered and reviewed through an on-site inspection and interviews.  
 
Licensing confirmed that staff were not maintaining staff to children ratio during naptimes.  
 
A contravention to section 34(2)(b) of the Child Care Licensing Regulation (Group sizes and employee to children ratios) was determined.  
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
14030 - CCLR s.34(2)(b)Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.
Observation: Staff did not maintain the staff to children ratio during naptime, as two staff were present with 10 children in a care program type that required three staff to be present.
Corrective action: Please ensure ratio of staff to children is maintained at all times.
To be corrected by: Immediately
Actions Required by Licensee/Operator
- No further action required. All contraventions have been addressed.
Action Required by Licensing Officer or Medical Health Officer
- No further action required. All contraventions have been addressed.