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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
CRAU-APCR33

FACILITY NAME
Archway House
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
0982510
FACILITY ADDRESS
5933 168th St
FACILITY PHONE
(604) 576-2455
CITY
Surrey
POSTAL CODE
V3S 3X5
MANAGER
Bhupinder K. (Vinder) Biln

INSPECTION DATE
July 17, 2017
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4.25
ARRIVAL
09:30 AM
DEPARTURE
01:45 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# CHILDREN ENROLLED
4

Introduction

An unscheduled routine inspection was conducted with the Manager to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DLSP). Evidence for this report was based on the licensing officer's observations, review of the house records, and information provided by the house staff at the time of inspection. The Acting Manager and regular Manager were available to complete the routine inspection.

The following areas were reviewed:

- Licensing

- Physical Facility

- Staffing

- Policies and Procedures

- Care and Supervision

- Hygiene and Communicable Disease Control

- Medication

- Nutrition and Food Services

- Program

- Records and Reporting

As part of this routine inspection a facility risk assessment tool is completed and a copy is provided. The risk assessment includes non-compliance identified during the routine inspection, and a 3 year "historical" review of the home's compliance and operation.

Please visit the Community Care Facilities Licensing website at http://www.fraserhealth.ca/health-info/health-topics/residential-care-licensing/ for:

- Additional resources, and

- Links to the legislation (CCALA and RCR).

Contraventions
Previous Inspection - Contraventions observed on FIR #CRAU-ADCT4B have been corrected.
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
LICENSING: 30240 - RCR s.61 - A licensee must regularly monitor the physical environment of the community care facility, and the care and services provided by it, to ensure that the requirements of the Act and this regulation are being met.
Observation: A random review of 1 person in care's records/chart indicated:

- The Menu checklist is not fully completed (A sample menu checklist that is completed with the date of July 10, 2008 with page 1 prefilled with all the answers as yes is noted and page 2 of the checklist, yes is checked off for all the categories noted). There is no current date as to when the menu checklist was completed and it is not complete.

- Resident Satisfaction Survey on one page is noted with n/a (not applicable) and on a second document for resident satisfaction survey is noted with some things documented, but no actual date of the survey. The Manager stated she will be discussing with the staff to put in the reasoning why something is n/a.
Corrective Action(s): Please ensure you are self monitoring to ensure documentation is thorough and complete.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

STAFFING: 32010 - RCR s.37(1)(a) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (a) a criminal record check for the person.
Observation: A review of the staff checklist indicated for one staff their criminal record check is not checked off. The Manager stated that they review a staff's documentation prior to starting employment.
Corrective Action(s): Please ensure the staff checklist is updated to ensure the criminal record check is in-place.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

HYGIENE AND COMMUNICABLE DISEASE: 35010 - RCR s.39(1) - A licensee must not continue to employ a person in a community care facility who does not provide to the licensee evidence of continued compliance with the Province's immunization and tuberculosis control programs.
Observation: A review of the staff checklist indicated one staff is not noted with tuberculosis checked off on the checklist. The Manager stated they review all the documentation and that the staff would have this in-place prior to starting employment.

A review of the staff checklist indicated for one staff their immunizations are not checked off on the checklist. The Manager stated they review all the documentation and that the staff would have this in-place prior to starting employment.
Corrective Action(s): Please ensure all legislative required staffing documentation is documented where required for all the staff.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

RECORDS AND REPORTING: 39330 - RCR s.83(4)(c) - Subject to subsection (5), a licensee, other than a licensee who provides a type of care described as Hospice, must (c) record the weight in the nutrition plan of the person in care.
Observation: A random review of one person in care's chart indicated that the weight for May and June 2017 are not documented on Sharevision (computerized system).
Corrective Action(s): Please ensure monthly weights are recorded for all persons in care. If a weight is not documented, please ensure it is documented as to why the weight was not taken.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.


Comments

Policies and Procedures:

-The policies and procedures were reviewed in the year 2016. The Manager stated the policies and procedures will be relooked at by a specific staff at the head office. Please let the writer know what the plan is to review and/or revise the policies and procedures moving forward.

Staff checklist:

-The checklist makes reference to "RCMP" criminal record checks. The Manager confirmed that the criminal record check is through the Ministry for Public Safety and Solicitor General. Recommendation to update the staff checklist to reflect the correct agency / department for completion of criminal record checks.

-The Manager has just returned to work after being off. The Manager has followed-up with the Licensee Contact in regards to the completion of their performance appraisal. Please let the writer know when it is anticipated the performance appraisal will be completed.

Refrigerator in medication room:

-There is currently a thermometer (digital with wiring) in the fridge. Initially when the writer was reviewing the medication systems in the same room, the temperature was noted as 7.5 degrees Celsius and when the writer discussed this temperature with the Manager, the temperature dropped to -1.4 degrees Celsius. The Manager stated that this is being looked into to ensure the thermometer is ready properly as currently the thermometer is not accurately displaying the correct reading. There are medications in this fridge as per the Manager. Please let the writer know the plan to address this.

Physical Plant:

-During the tour of the house, the Manager mentioned that the flooring throughout the house was changed and the work was done in phases. The Manager stated that the persons in care were out of the house when the work was being completed. In addition, the tub room was upgraded (e.g., sink vanity top changed). In addition, the shower room was also upgraded (The Manager stated the door was kept locked when the work was being completed and the door was kept secure when there was no work occurring). It appears that measures were taken to ensure the health and safety of the persons in care for the work that was completed. If major work is proposed for the future, please consult your Licensing Officer to ensure all requirements have been covered such as a health and safety plan, etc.

-First aid kit which was reviewed by the writer notes on the contents list that forceps/tweezers are to be in the kit. The Manager stated they will have this addressed. Please let the writer know by when this will be addressed.

Thank you for your time today. If there are any questions regarding this report, please contact your Licensing Officer.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Jul 25, 2017

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.