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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
SYUU-C54V24

FACILITY NAME
Gray House
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
3203598
FACILITY ADDRESS
6957 Gray Ave
FACILITY PHONE
(604) 436-3970
CITY
Burnaby
POSTAL CODE
V5J 3Y9
MANAGER
Dale Reynoldson

INSPECTION DATE
July 15, 2021
ADDITIONAL INSP. DATE (multi-day)
July 19, 2021
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4.75
ARRIVAL
10:45 AM
DEPARTURE
12:10 PM
ARRIVAL
10:30 AM
DEPARTURE
12:20 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.

The following areas were reviewed:
· Licensing
· Physical Facility
· Staffing
· Polices & Procedures
· Care & Supervision
· Hygiene and Communicable Disease Control
· Medication
· Nutrition and Food Services
· Program
· Records and Reporting

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.

Visit the CCFL website at www.fraserhealth.ca/residentialcare for:
· Additional resources and
· Links to the Legislation (CCALA & RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
STAFFING: 32110 - RCR s.40(1)(b) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection (2) to ensure that the employee (b) demonstrates the competence required for the duties to which the employee is assigned.
Observation: Four staff file information was reviewed, two of the staff did not have their yearly performance evaluation. One was completed in 2015 while the other was due in 2020. The Licensee's requirement is for the performance evaluation to be completed on a yearly basis.
Corrective Action(s): Please ensure regular perfomance evaluation is completed to ensure competence for their duties.
Date to be Corrected: October 12, 2021

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: The effectiveness of a PRN for a PIC is not recorded, which is a requirement in the Medication Safety and Advisory Committee Policy. The administration of the PRN is documented in the PIC care plan.
Corrective Action(s): Please ensure the Medication Safety and Advisory Committee Policy and Procedure is followed, which includes recording the information on the MAR.
Date to be Corrected: August 31, 2021

POLICIES AND PROCEDURES: 33230 - RCR s.85(1)(b) - A licensee must do all of the following: (b) review and, if necessary, revise the policies and procedures at least once each year.
Observation: Based on review of the facilities Policies and Procedures, 2 Policies were last reviewed on January 2020.
Corrective Action(s): Please ensure all Policies and Procedures are reviewed yearly and if required revised.
Date to be Corrected: September 17, 2021

NUTRITION AND FOOD SERVICES: 37040 - RCR s.62(2)(b) - A licensee must ensure that each menu provides (b) for each day, at least 2 nutritious snacks, with each snack containing at least 2 food groups as described in Canada's Food Guide.
Observation: The menu contains examples where the snacks do not contain at least 2 food groups from the Canada Food Guide.
Corrective Action(s): Please ensure at least 2 nutritious snacks contain at least 2 food groups from the Canada Food Guide.
Date to be Corrected: September 8, 2021


Comments

One of the bathroom counter top has a small piece that has come off in the middle section. Currently the section does not pose any safety concern but does require to be monitored regularly to determine if any further sections come off thus requiring to be fixed or the section becomes a safety concern.
This inspection report was written offsite but was discussed with the Manager of the facility.
Please provide a written response to how the coded violations will be addressed by August 31, 2021.


Action Required by Licensee/ManagerAction Required by Licensing Staff
Provide a written response to LicensingNo action required
Due Date
Aug 31, 2021

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.