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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
WCLK-AC2TRR

FACILITY NAME
Crestlene Lodge Ltd
SERVICE TYPES
120 Mental Health & Substance Use
FACILITY LICENSE #
MLAO-6VQVVA
FACILITY ADDRESS
11660 86th Ave
FACILITY PHONE
(604) 591-3773
CITY
Delta
POSTAL CODE
V4C 2X6
MANAGER
Rumeena Ali

INSPECTION DATE
July 20, 2016
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
5.25
ARRIVAL
10:45 AM
DEPARTURE
04:20 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# CHILDREN ENROLLED

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CC&ALA) the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DLSP). Evidence for this report was based on the Licensing Officer’s (LO)
observations, review of facility records, and information provided by facility staff at the time of the inspection.

As part of the Routine Inspection a Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection, and a 3 year “historical” review of the facility’s compliance and operation.

A random audit of the following areas were completed; Licensing, Physical Facility, Staffing, Policies & Procedures, Care & Supervision, Hygiene and Communicable Disease Control, Medication, Nutrition & Food Services, Program, Records & Reporting, Resident Bill of Rights.

Visit CCFL website at www.fraserhealth.ca/ccfl for additional resources and links to legislation (CCALA and RCR)

Contraventions
Previous Inspection - Not Applicable
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: Random audit of 4 person in care's (PIC) medication administration records it was observed that for one PIC staff signed for medication being administered (2000 hour/July 16, 2016), however the full medication pouch was observed in his medication box and the staff working during this inspection confirmed he was on a social leave and the appropriate number should have been documented not the staff signature.
Corrective Action(s): Please ensue staff comply with policies and procedures for medication administration.
Date to be Corrected: July 20, 2016

CARE AND/OR SUPERVISION: 34640 - RCR s.81(3)(c)(i) - A care plan must include all of the following: (c) a nutrition plan that (i) assesses a person in care's nutrition status.
Observation: Random audit of 4 person in care's recovery/care plans it was observed that one person in care was missing a completed nutritional assessment and his weight chart was incomplete (missing ideal/goal weight).
Corrective Action(s): Please ensure an assessment is completed to provide a baseline for monitoring nutritional status and weight.
Date to be Corrected: July 22, 2016

RECORDS AND REPORTING: 39130 - RCR s.78(1)(a) - A licensee must keep, for each person in care, a record showing the following information: (a) name, sex, date of birth, medical insurance plan number and immunization status.
Observation: One of four person in care records reviewed - 1 person's records did not include evidence of TB screening and immunization status.
Corrective Action(s): Please ensure TB screening and immunization status is obtained and placed on their record.
Date to be Corrected: July 22, 2016

RECORDS AND REPORTING: 39210 - RCR s.78(3)(a) - A licensee must have, and keep with each person in care's record, consent in writing from the person in care or a parent or representative of the person in care (a) to call a medical practitioner, nurse practitioner or ambulance in case of accident or illness.
Observation: One of 4 person in care's records reviewed did not have consent as noted above.
Corrective Action(s): Please ensure consent is included in person in care's records.
Date to be Corrected: July 22, 2016


Comments

Policies & Procedures
Upon review of policies and procedures it was observed the self-medication policy referred to "requesting a variance" from Licensing. As there were changes to the Residential Care Regulation (RCR) in 2009, this is no longer a requirement and Licensing recommends the policy be updated to reflect current practice. Please refer to RCR section 70(4) - Administration of Medication.

Finances
For 2 persons in care (PIC), small amounts of cash provided by family, are placed in a locked cupboard for safe keeping, staff document amounts on the front of the envelope, although some dates had signatures, Licensing recommends a more formal system be developed as it was difficult to track entries/amounts documented, without support from staff.

Licensing requests a written response be submitted on or before August 12, 2016 describing how the above noted contraventions have been appropriately addressed. A follow-up inspection confirming compliance to the CC&ALA and RCR may be conducted after the compliance plan has been received by Licensing.

Copies of the inspection report and the Risk Assessment Tool were reviewed, discussed, and provided to the person in charge as directed by the Licensee contact person.

Please contact your Licensing Officer if you have questions or concerns regarding this inspection report.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Aug 12, 2016

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Click here for a description of each "Category" of violation displayed.