KidZrock @ Latimer Road - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedDecember 08, 2022
Reason for Investigation - Licensing
- Physical facility, equipment & furnishings
- Care and supervision
Report of Findings
Licensing received a complaint on November 30, 2022, alleging concerns regarding Licensing, Care and Supervision and Physical Facility, Equipment and Furnishing. The following concerns were raised:
- Insufficient equipment for children
- A blocked fire exit
- Group Size exceeding requirements
- Licensed space is no longer used/accessible

All areas of the complaint were fully investigated. Evidence was collected through a physical inspection of the facility and interviewing the Licensee along with two staff. Licensing determined the following contraventions:
Child Care Licensing Regulation Section 10(1)
Child Care Licensing Regulation Section 34(2)(a)
Child Care Licensing Regulation Section 37(2)
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
10010 - CCLR s.10(1)Applicants for licences and licensees must notify a medical health officer immediately of any change in the information provided under section 9.
Observation: Licensing was not notified of changes.
Corrective action: Corrective action required.
12350 - CCLR s.37(2)A licensee must replace an absent employee.
Observation: Licensing determined an absent employee was not replaced.
Corrective action: Corrective action required.
14020 - CCLR s.34(2)(a)Without limiting subsection (1), a licensee must ensure that (a) children attending a community care facility are divided into groups, with each group having no more children than that permitted in Schedule E.
Observation: Licensing determined group sizes were not always met as per legislative requirements.
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- No further action required. All contraventions have been addressed.
Action Required by Licensing Officer or Medical Health Officer
- No further action required. All contraventions have been addressed.