Observation: 2) Missing ceiling tiles in ice machine room - floors and walls dirty - storage room not well maintained.
Corrective Action: 2) Repair/replace missing ceiling tiles in ice machine room. Keep room clean and organized.
Observation: 1) Ice dispensing utensils not properly stored.
Corrective Action: 1) To reduce the risk of contamination to the ice, provide a designated ice scoop and store in a washable container on a separate shelf (external to the ice machine!) with the handle facing out.