Fraser Health Authority



INSPECTION REPORT
Health Protection
LKIM-CVKQK7
PREMISES NAME
Burnaby Palace Restaurant
Tel: (604) 437-1818
Fax: (604) 437-1820
PREMISES ADDRESS
3110 Boundary Rd
Burnaby, BC V5M 4A2
INSPECTION DATE
September 11, 2023
TIME SPENT
2.5 hours
OPERATOR (Person in Charge)
Godfrey Siu
NEXT INSPECTION DATE
September 12, 2023
INSPECTION TYPE
Routine
ACTION TAKENFOOD SAFETY & SANITATION
ADMINISTRATIVE
ENFORCEMENT
Require Corrections
Comply
In Use
Food Safety Training [s. 10]
Yes
Food Safety Plan [s. 23]
Yes
No
Sanitation Plan [s. 24]
Yes
No
HAZARD RATING FOR YOUR FACILITY: High (≥30) Total Score = 77
Critical Hazards: Total Number: 3
301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
Observation: Rodent droppings observed:
- On dishes
- In containers storing cups/saucers/bowls etc.
- on shelves
- on food storage containers
- on rolling racks
- in amongst equipment
- inside drawers including drawer storing fortune cookies
- On butcher's block cutting stand
etc.
Corrective Action(s): All items are to be removed from shelves and sanitized.
Use dishwasher and 200ppm Chlorine sanitizer solution.
Discard any contaminated food item
.
Violation Score: 25

302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
Observation (CORRECTED DURING INSPECTION): Upon arrival of EHO facility lacked sanitizer solution.
No 200ppm Chlorine until EHO directed management to make solution.
Therefore no evidence that staff cleaned and sanitized counters or food preparation areas prior to starting food preparation. As facility has large rodent infestation any rodent activity from previous night could have contaminated food preparation surfaces.
.
Corrective Action(s): Ensure staff are cleaning and sanitizing all surfaces prior to food production. Sanitizer solution is to be made prior to the start of food production daily and changed and USED throughout the day.
FIRST WARNING.
.
Violation Score: 5

401 - Adequate handwashing stations not available for employees [s. 21(4)]
Observation: Lack of soap at hand sink next to dishwashing unit.
.
Corrective Action(s): Check all hand sinks daily for liquid soap, paper towels and hot and cold water.
.
Violation Score: 5

Non-Critical Hazards: Total Number: 4
209 - Food not protected from contamination [s. 12(a)]
Observation: Two cooler units in back common area that customers can access as in the hallway leading to washroom not locked.
.
Corrective Action(s): These cooler units are to remain locked while restaurant is in operation as this area is not part of food production area and is publically accessed.
.
Violation Score: 3

304 - Premises not free of pests [s. 26(a)]
Observation: Severe ongoing rodent infestation.
Pest records indicate large infestation due to number of rodents caught.
.
Corrective Action(s): Discuss infestation with Pest Technician and Follow recommendations advised by Pest Control Company Technician.
There are several items on last inspection report that are currently requiring corrections including cleaning and structural issues.
.
Violation Score: 15

305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
Observation: Pest Technician report indicates gap at back exterior door - EHO also observed this gap
Pest Technician report indicates burrowing hole at side of building exterior next to mailbox - holes still present
Grease and food debris in large accumulation under grill - this was also indicated by Pest Technician.
.
Corrective Action(s): Ensure any items observed by Pest Technician on report is corrected - these items contribute to pest infestation. Pest infestation will continue until such time as items are corrected.
Inspect facility for points of entry for pests. Seal any holes.
Follow recommendations advised by Pest Control Company Technician.
.
Violation Score: 9

306 - Food premises not maintained in a sanitary condition [s. 17(1)]
Observation: Rodent droppings observed on food contact surfaces and in equipment. Rodent droppings observed on floor.
Grease and food debris observed on floor under grill.
.
Corrective Action(s): Facility requires deep and thorough cleaning to eliminate rodent droppings.
Clean and sanitize all areas affected by rodent droppings
Remove all dishes and equipment from lower shelves until rodent infestation is eliminated.
Spray rodent droppings with 200ppm chlorine solution or equivalent. Remove droppings from area. Wet affected area with 200ppm chlorine or equivalent and soak area.
.
Violation Score: 15

Follow Up to "Critical" Violations Noted on Previous Inspections (if applicable): No corrections entered
Comments

COMMENTS
- Pest control program in place
- Coolers achieving temperatures of less than or equal to 4 degrees Celsius
- Freezers achieving temperatures of less than or equal to -18 degrees Celsius
- Hot Holding achieving temperatures of greater than or equal to 60 degrees Celsius
- Dishwasher achieving final sanitizing rinse of greater than or equal to 50ppm Chlorine at the dish
- Ice machine and scoops in good sanitary condition
- All food items covered in cooler and freezer units
- Light covers in place
- Staff Personal items kept separate from kitchen equipment
- FOODSAFE level on or equivalent Certified staff present during inspection

*******
FACILITY IS ORDERED CLOSED:
Reasons for Closure Order:
16. Premises is not free of pests [FPR s. 26(a)]
17. Food premises is not maintained in sanitary condition [FPR s. 17(1)]

The following actions are to be completed:
1) Clean and sanitize all dishes, utensils and serving items. All food preparation utensils, pots and pans and dishes, etc must be sanitized through dishwasher
2) Clean and sanitize all areas affected by rodent droppings. Remove all rodent droppings/feces from facility. All floors, shelves, equipment, utensils, dishes contaminated by rodent droppings must be cleaned and sanitized to remove rodent droppings. Remove all items from shelves and clean and sanitize. Move all items off floor to sanitize floor properly. Discard all contaminated food and single use utensils and dishes. All surfaces (including floors, shelving units, buckets and counters) must be sanitized with 200ppm Chlorine or run through dishwasher
3) Fill any holes with non-chewable (i.e. metal or wood) materials. Seal exterior doors. Inspect remainder of facility for holes.
4) Follow recommendations by Pest Control Company report
5) Cease food production IMMEDIATELY.
6) Do not open facility without approval from Fraser Health Authority.
7) Leave Order posted. Do not move, alter, cover, destroy Closure Order once posted. Contact Fraser Health Authority for opening inspection of facility

*******
Facility using time as a Public Health control measure for ambient held food items. NOTE: from the BCCDC Guideline "Using Time as a Public Health Control at Ambient Temperatures" the following must be adhered to: "Using time only as a public health control for potentially hazardous foods that are kept at ambient temperatures can be done safely - AS LONG AS ADEQUATE SANITATION AND TIME CONTROLS ARE IN PLACE"

Today the facility has been Ordered CLOSED due to unsanitary conditions. The facility will no longer be permitted to use ambient temperature holding until such time as the facility can demonstrate proper sanitation. Use cooler units for potentially hazardous food items. DO NOT continue to use time and ambient temperature holding as a control method.

IN ADDITION: if the facility wishes to continue with time holding the following criteria must occur:
1) The operator must have an updated and approved food safety plan which must include:
2) which foods are to be held at 2 hour intervals
3) Records must be maintained and available for inspection - name and amount of food, time put out, time discarded and temperature of food when removed from hot or cold temperature control
4) Cooking and cooling processes
5) procedures for preparation, holding, serving and display

The facility must be maintained in good sanitary condition in order for time controls to be in use. Currently facility is not demonstrating ability to keep food items protected from contamination.