| Excel Martial Arts Chilliwack - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | June 08, 2022 |
| Reason for Investigation | - Care and supervision - Hygiene & communicable disease control - Records and reporting |
| Report of Findings |
|---|
| Community Care Facilities Licensing was made aware of a complaint of the following nature: Care and Supervision, Care Planning, Physical Facility, and Policies and Procedures The allegations included the following: -Inappropriate guidance techniques -Inadequate information provided to staff by manager to assist with care of child -A part of the facility was dirty -The facility policy regarding communicable disease was not being followed All areas of the complaint were fully investigated. Evidence was collected from interviews, site visits and records. Licensing determined the following contraventions to the Child Care Licensing Regulation (CCLR): -CCLR Section 51(1)(b) -Behavioral guidance policy availability to families -CCLR Section 51(2)(a) -Care Planning |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14230 - CCLR s.51(1)(b) | A licensee must (b) provide to employees and parents a written statement of the licensee's policy on behavioural guidance. Observation: Licensing determined that the behavioural guidance policy was not provided to parents. Corrective action: Corrective action required. |
| 14240 - CCLR s.51(2)(a) | If the child has a care plan that includes instructions respecting behavioural guidance, the licensee must ensure that (a) any behavioural guidance given to the child is consistent with those instructions. Observation: Licensing determined a care plan was not being followed. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
