Autumn Childcare Centre - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedJanuary 20, 2021
Reason for Investigation - Care and supervision
- Records and reporting
Report of Findings
Licensing received a complaint on January 14, 2021, alleging concerns regarding Care and Supervison.

The following information was provided:
-Parent was not notified when child was injured
-Children not supervised at all times

All areas of the complaint were investigated. Licensing determined the following contravention:
- Child Care Licensing Regulation (CCLR) -- 55 (1) (a) -- Notification of illness or injury
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
19010 - CCLR s.55(1)(a)(1.1)A licensee must immediately notify a parent or emergency contact if, while under the care or supervision of the licensee, the child (a) becomes ill or is injured.(1.1) In the case of a licensee who provides a care program described as Child-minding, the parent to be notified under subsection (1) is the parent who is on the premises on which the child-minding service operates.
Observation: A parent/guardian was not immediately notified of an injury to a child in care.
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- Corrective action plan to be developed and submitted.
Action Required by Licensing Officer or Medical Health Officer
- Review and monitor corrective action plan > Follow up inspection required.