INSPECTION REPORT Health Protection ECAO-B5KQF3

PREMISES NAME Pho Hong Restaurant (Burnaby)		Tel: (604) 454-9727 Fax:
PREMISES ADDRESS 5975 Kingsway Burnaby, BC V5J 1H1		INSPECTION DATE October 15, 2018	TIME SPENT 1.5 hours
OPERATOR (Person in Charge)		NEXT INSPECTION DATE October 16, 2018
INSPECTION TYPE Routine
ACTION TAKEN		FOOD SAFETY & SANITATION
ADMINISTRATIVE Information Provided	ENFORCEMENT Require Corrections, Issue Closure Order	Comply In Use Food Safety Training [s. 10] Yes Food Safety Plan [s. 23] Yes No Sanitation Plan [s. 24] Yes No
HAZARD RATING FOR YOUR FACILITY: High (≥30) Total Score = 57

Critical Hazards: Total Number: 1

201 - Food contaminated or unfit for human consumption [s. 13] Observation: A number of foods in the dry storage room are contaminated with droppings and found torn open by rodents. Approximately 20-40 bags of fennel seed bags opened Spice bags have droppings throughout. Corrective Action(s): Discard the fennel seed and spice bags. Operator is to go through ALL foods in the dry storage room for any signs of contamination. Any foods opened or contaminated must be discarded. Any foods not observed contaminated are to be cleaned and disinfected with a dilute bleach solution 1:50 on the outer packaging. All lightly packaged foods such as paper, or soft plastic are to be stored in rodent proof containers (including the unopened bulk bags. All the shelves and floors are to be cleaned and disinfected with bleach. Any pest entry points must be covered up. All lightly pacakaged Premise is to close immediately -see Closure Order attached Violation Score: 15

Non-Critical Hazards: Total Number: 4

209 - Food not protected from contamination [s. 12(a)] Observation (CORRECTED DURING INSPECTION): Garbage observed for containing parsley directly touching Corrective Action(s): Do not use garbage bags to contact foods directly -not food-grade -will leach chemicals directly onto foods Violation Score: 3 304 - Premises not free of pests [s. 26(a)] Observation: Dead mouse observed in snap trap in dry storage room. Mouse droppings observed throughout the dry storage room: shelves, foods, floors Mouse droppings observed in office floor area under desk Corrective Action(s): Clean and disinfect with bleach all affected areas Discard all contaminated foods Violation Score: 15 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)] Observation: Pest droppings and dead mouse observed in dry storage room, and office. The back screen door is not closing shut nor is self-closing. Corrective Action(s): Clean and disinfect areas with mouse droppings. Back screen door must be closing tight (no gaps) and be self-closing Violation Score: 9 306 - Food premises not maintained in a sanitary condition [s. 17(1)] Observation: Mouse infestation observed in restaurant. Dry storage room has mouse droppings on all shelves, floors. Foods opened and contaminated Office floors observed with mouse droppings. Corrective Action(s): Discard all contaminated foods. Clean and disinfect all floors, shelves. Clean and disinfect all shelves, floors Violation Score: 15

Follow Up to "Critical" Violations Noted on Previous Inspections (if applicable): No corrections entered

Comments

-All fridges at or below 4 deg C -bleach sanitizer buckets >100ppm as per chlorine test strips -towels maintained in buckets when not actively used -Handsinks well stocked and clear for use NOTE: a review of the last pest control report from Orkin on October 12, 2018 indicates approximately17 infractions: -Back screen door not closing properly -Debris on the floor under sinks, along walls -Rodent droppings under cooler -Stagnant water under sinks -Rodent droppings under the preparation area -Debris on floor front bar -Rodent droppings under the ice machine -gaps/opening around pipe under back sink -debris on floor next to fridge -Improper storage of old recycling next to back door -Excessive clutter at the back office -Rodent droppings in the back office -Gaps/opening around pipe under dishwasher -Tree in the back from the building needs trimming You as the operator should be addressing citations from your pest control immediately as a number of issues were noted repeatedly during their bi-weekly visits NOTE: Operator is to ensure all of the above issues have been addressed and corrected -Operator is to have Orkin for another inspection once you have corrected the problems -submit the work report to me once completed Operator requests inspection tomorrow at 4pm