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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
AROE-BD2VAL

FACILITY NAME
Crossroads Inlet Centre Hospice
SERVICE TYPES
110 Hospice
FACILITY LICENSE #
KSER-5RBRRL
FACILITY ADDRESS
101 Noons Creek Dr
FACILITY PHONE
(604) 949-2270
CITY
Port Moody
POSTAL CODE
V3H 5J1
MANAGER
Sylvie Jensen

INSPECTION DATE
June 11, 2019
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4
ARRIVAL
01:00 PM
DEPARTURE
05:00 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
Licensing
Physical Facility
Staffing
Polices & Procedures
Care & Supervision
Hygiene and Communicable Disease Control
Medication
Nutrition and Food Services
Program
Records and Reporting

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.
Visit the CCFL website at https://www.fraserhealth.ca/health-topics-a-to-z/residential-care-licensing#.W2NubJioupo for:

· Additional resources and
· Links to the Legislation (CCALA & RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation:
Inspection of the facility showed that the
The walls in the hallways had damages and rub marks where wheelchairs and beds had been pushed against them
Floor in the utility room has lifting and cracking flooring
Room 403 has chipped and missing paint and drywall on wall corners and seam in the floor is separating
Room 407 has wall damage behind the bed - chipped paint and drywall
Broken kitchen cupboard hinge
Corrective Action(s): Ensure all rooms and common areas are maintained in a good state of repair
Date to be Corrected: June 25, 2019

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: Review of the MAR binder showed that in 3 persons MAR records there were missing responses for PRN medications
Corrective Action(s): Ensure that response information for PRN's is documented in a timely manner after administration of the medication
Date to be Corrected: June 25, 2019

HYGIENE AND COMMUNICABLE DISEASE: 35020 - RCR s.49(1) - A licensee must require all persons admitted to a community care facility to comply with the Province's immunization and tuberculosis control programs.
Observation: Review of 4 Person in cares records showed no evidence of compliance with the provinces immunization and TB program
Corrective Action(s): Ensure all PIC's have record of immunization and TB on file at admission to the facility
Date to be Corrected: June 25, 2016


Comments


Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Jun 25, 2019

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.