| Cream of the Crop Enriched Learning & Childcare Centre Ltd. - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | May 18, 2023 |
| Reason for Investigation | - Care and supervision - Records and reporting |
| Report of Findings |
|---|
| Community Care Facilities Licensing [CCFL] received a complaint on May 16, 2023, regarding concerns relating to the following: Care and Supervision - a child in care was released to an unauthorized pick up person Records and Reporting - there was no written consent from parent/guardian to release child to person other than parent All areas of the complaint were fully investigated. Evidence was received and reviewed from interviews and documentation. The following contravention/s were cited: - Child Care Licensing Regulations (CCLR) Section 50 - Care and Supervision |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14210 - CCLR s.50 | If a person is identified under section 57 [records for each child] as a person who is not permitted access to a child, a licensee must take reasonable steps to prevent that person from accessing the child. Observation: An audit of children's files revealed the child was released to persons noted on the not authorized to pick up. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on May 19, 2023. |
