| Willowbrook Montessori Child Care Centre - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | April 04, 2024 |
| Reason for Investigation | - Policies and procedures - Care and supervision |
| Report of Findings |
|---|
| Community Care Facilities Licensing received a complaint on March 22, 2024, regarding care and supervision, and policies and procedures. All areas of the complaint were fully investigated. Evidence was obtained through interviews and observations. Licensing confirmed that the staff to child ratio is not being maintained according to the Child Care Licensing Regulation Schedule E. The following contravention to the Child Care Licensing Regulation was determined: Section 34 (2) (b), Group sizes and employee to children ratios. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14030 - CCLR s.34(2)(b) | Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E. Observation: The staff to child ratios are not being maintained during staff break times. Corrective action: Please ensure that the ratio of employees to children attending the community care facility is no less than that permitted in Schedule E. To be corrected by: April 17, 2024 |
| Actions Required by Licensee/Operator | |
|---|---|
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on April 17, 2024. |
