RECORDS AND REPORTING: 19051 - CCLR s.56.1(2)(a) - A licensee must keep (a) a copy of the written statement, referred to in section 19 of the Act, that the licensee delivers to persons who prepay part of the cost of services
Observation: On review of 5 children's files, 2 files were missing a copy of the prepayment agreement signed by the families. All other files contained this information. Licensee stated that all parents receive a copy of the parent handbook and generally return the last page which holds the signed agreement.
Corrective Action(s): Please ensure this information is added to the children's files once the signed agreement is obtained.
Date to be Corrected: March 5th 2019
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