Wonder Years Daycare - Murrayville - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedNovember 07, 2019
Reason for Investigation - Care and supervision
Report of Findings
Community Care Facilities Licensing (CCFL) received a complaint on October 29th, 2019, alleging concerns regarding care and supervision.

The allegation included the following details:
- Staff failed to appropriately respond to a child's injury

All areas of the complaint were investigated and based on evidence,Licensing determined a contravention to the following:
- Community Care and Assisted Living Act, section 7(1)(b)(i).
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
14360 - CCALA s.7(1)(b)(i)A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care,
Observation: Licensing determined the staff member did not appropriately address the incident.
Corrective action: Corrective action plan required.
Actions Required by Licensee/Operator
- No further action required. All contraventions have been addressed.
- A health and safety plan is required to be submitted.
Action Required by Licensing Officer or Medical Health Officer
Status Update
No further action required. All contraventions have been addressed.
Updated on November 18, 2019.