| Creative Kids Learning Centers - Langley Meadows - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | October 26, 2023 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Licensing received a complaint on October 25, 2023 regarding care and supervision. All areas of the complaint were fully investigated. Licensing conducted interviews and reviewed facility records. Licensing confirmed that staff failed to meet a child’s needs during toileting. A contravention to section 7(1)(b)(i) of the Community Care and Assisted Living Act (Standards to be maintained) was determined. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 50050 - CCALA s.7(1)(b)(i) | A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care. Observation: Licensing confirmed that staff failed to meet a child’s needs during toileting. Corrective action: Ensure the Community Care Facility operates in a manner that will promote the health, safety and dignity of children in care. To be corrected by: October-26-2023 |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
