| Mamacare Daycare Ltd - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | March 18, 2024 |
| Reason for Investigation | - Care and supervision - Hygiene & communicable disease control |
| Report of Findings |
|---|
| Community Care Facilities Licensing [CCFL] received a complaint on March 13, 2024, regarding care and supervision. All areas of the complaint were fully investigated. Evidence was received and reviewed from interviews, CCTV footage and documentation. Licensing confirmed the following: - The facility did not meet staff to child ratio. - Groups were mixed for longer than legislation allows. Therefore, the following contraventions to the Child Care Licensing Regulations were cited: Section 34(2)(b) and Section 34(4)(b), Group sizes and employee to children ratios. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 12290 - CCLR s.34(4)(b) | Despite this section, during the half hour before a care program begins and the half hour after a care program ends, a licensee may permit children who would otherwise be grouped in different care programs, and who are arriving at or leaving the community care facility, to be grouped together and supervised other than as required under Schedule E if (b) a total of 8 or fewer children are present at the community care facility, of whom no more than 3 are younger than 36 months old. Observation: Groups were mixing for longer than half an hour on more than one occasion Corrective action: Corrective action plan discussed |
| 14030 - CCLR s.34(2)(b) | Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E. Observation: Staff to child ratio was not met on more than one occasion Corrective action: Corrective action plan discussed |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
